What We Collect and Why We Use It
When you open an account with vid49, we collect the information needed to verify your identity, process your transactions, and keep your account secure. This includes your name, contact details, and payment method records — whether you deposit via JazzCash, Easypaisa, or Raast. We log transaction
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references so we can resolve any payment queries you raise with our support team. We also collect device and session data — the browser or app you use, your IP address, and how you navigate the lobby. This helps us detect unusual login attempts and keep
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your account from being accessed without your knowledge. We do not sell your personal data to third parties. Where we share data with payment processors like JazzCash or Easypaisa, it is only to complete the transaction you initiated. Availability of our services depends on local law
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and eligible regions. We process your data in line with applicable data protection requirements, and we retain it only as long as your account is active or as required by law. You can request a copy of your data or ask us to delete it by
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contacting our support team directly.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.